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Don't have time to find the right pet sitters? Let us help you!


Find the best in . On PetBacker you can find trustworthy pet sitters, dog walkers and other pet care near you.

Pet owners book in on PetBacker. Over pet owners in have left a review, with an average of /5. All paid safely using PayPal, Visa, Mastercard or American Express.


Frequently Asked Questions

  • Why is it safer to pay via PetBacker instead of directly to the Pet Sitter?
    Your payment is protected when you pay via PetBacker as its held in escrow by PetBacker and paid out to Pet Sitters only when the job has been completed successfully. If the job was not completed satisfactorily by the Pet Sitter you may also request a partial refund.
  • Why pet owners prefer booking Pet Sitters in Rotorua via PetBacker?
    Booking Rotorua pet sitters via PetBacker has benefits such as enforced daily photo or video updates with dog walk monitoring to ensure your dog is being taken out for walks. Bookings made with PetBacker comes with additional benefits such as payment protection, pet injury insurance, customer support and credibility checks on Pet Sitters with ID to ensure your pet is well taken care of and safe. Pet owners also get rebates and other perks on subsequent bookings via PetBacker.
  • Where is PetBacker available?
    PetBacker is available in Rotorua, Lake Okareka, as well as having a presence in 50 other countries for pet lovers to share their love for pets and to hire trusted Pet Sitters with millions of nights stayed. Pet stays via PetBacker get a cage free, loving home environment and are protected by insurance with a world class support team at your side.
  • How do I be a Pet Sitter, Groomer or Pet Taxi with PetBacker?
    Just download our app in the app store or play store and register the services you offer! However, only 30% of applicants are approved as we have strict vetting processes to ensure only true pet lovers are available on PetBacker. You also need to ensure you are recommended by other pet owners to get approved.

Why Petbacker?

Why Petbacker?

Great for your pet

Get a pet lover to care, not a cage
Personal care and attention
Stay in a home near yours
Stay in familiar surroundings and items

Great for you

Compare 5 sitters' quotes instantly
Simple reservation online
Daily updates with photos and chats
Customer service always there for you
Payment protection

Trust and Safety

Profiles that have been reviewed
Previous jobs' reviews and ratings
A community of pet lovers
Communicate directly within platform
Your pet is insured

Book with PetBacker

Book with PetBacker

Reservation Guarantee

If your Pet Sitter, Walker or Groomer has to cancel at the last minute, we’ll work with you to find a new one.

Secure Payment

Escrow Payment & Refundable before job starts. Pay safely and securely on PetBacker—no tips necessary.

Free Protection

Pet safety is our top priority. Every stay booked through PetBacker is covered by premium insurance.

24/7 Support

Team to support any unexpected events (e.g. sick), even SPOT checks to ensure quality.

Top Quality

All bookings on PetBacker are entitled to leave a transparent verified review.


Royalty Rewards

Each Spend is entitled for Discount credits on PetBacker.


How Petbacker works?

How PetBacker works

When you make a broadcast request for pet services, our big data AI broadcast system analyzes your requirements and broadcasts your request to pet service providers who can help you based on their skills, location and availability. You can also request for pet services directly from your preferred pet service providers by browsing the pet service provider directory in the app and the web.


Pet service providers who are interested will respond to your request in the app with their profile, reviews from previous customers, along with quotations and details of what is included. A messaging feature allows you to talk with the individual pet service provider for more details before deciding to hire and pay via PetBacker for your pets and payment protection.

 

How Petbacker works?

How PetBacker works

When you make a broadcast request for pet services, our big data AI broadcast system analyzes your requirements and broadcasts your request to pet service providers who can help you based on their skills, location and availability. You can also request for pet services directly from your preferred pet service providers by browsing the pet service provider directory in the app and the web.


Pet service providers who are interested will respond to your request in the app with their profile, reviews from previous customers, along with quotations and details of what is included. A messaging feature allows you to talk with the individual pet service provider for more details before deciding to hire and pay via PetBacker for your pets and payment protection.